

Many think of accountability as a sign of moral character. One either has it or doesn't. However, a person of poor moral character shouldn't be working in your organization in the first place.
We prefer to think of it as a discipline, grounded in clarity between people engaged in collaboration, supported by reliable execution systems, guaranteed by the value of someone's word, and ultimately sealed on a specific date and time.
Like Focus, clarity is achieved with purposeful questions:
“Who’s going to do what, by when?”
“What are we expecting of the owner?”
“What does the owner need from us?”
“When will we review progress & results?”
"When can we expect the result?"
Answers documented for all to see.